Any news you read these days somehow ties to the common theme: Artificial Intelligence is rising. Whether it’s Elon Musk’s efforts to augment us through neural laces, openAI working for benevolent AI or Facebookers sprinting to AI classes, interest in AI is high. We may even have reached peak AI.
And how does that affect your work? What should you do differently as you market&sell your company’s products and services, handle customer queries and run operations? This the exact question we have launched appliedAI.com to answer. As 2 former consultants, we have been asked countless times: This AI thing is good but how can I use it? Which vendors should I talk to?
So we set out to study the AI landscape, interviewed academics AI vendors and corporate users, analyzed the latest news and case studies and started categorizing how artificial intelligence is used in business. You can see our perspective on AI use cases in marketing, sales and customer care. You can also examine >30 use cases such as social analytics&automation, marketing personalization in detail or gain more understanding about vendors. These are by no means complete. They are intended to be constantly improving visualizations of how AI can be used in the corporate world and which vendors can help. In case you believe we are missing a vendor or a use case, please get in touch with us! If you have AI war stories (I know that sounded too much like cheap sci-fi) whether it’s about implementing new solutions or discovering new use cases, we would love to hear from you. You can follow us on linkedin, twitter or quora. However, our most comprehensive posts will be here so please sign up to our newsletter while you are here.