If you want to do some prereading you can follow our blog posts. Benefits of chatbots and top 20 use cases will show you have to turn this technology into meaningful solutions. Conversational Interfaces and Chatbot posts will be your guide for understanding the concepts. For a detailed list of chatbot companies please see our guide.
There are numerous API providers in the chatbot landscape, the majority of them are focusing on Natural Language Programming (NLP) and Natural Language Understanding (NLU). It is the crucial step to decide since it will be handling the most important step in a conversational interface. But let’s start with definitions;