Tag: chat bots

Chatbot ecosystem

Chatbot ecosystem

Chatbots are one of the hottest areas of Artificial Intelligence. Companies are anxious to take advantage of 24/7 functioning, intelligent, self improving chatbots handling most queries and transfering customers to live agents when needed. Chatbots reduce customer service costs and increase customer satisfaction.  Given the potential value of chatbots, it comes as no surprise that an ecosystem is developing around chatbots.

Understand the chatbot ecosystem in 3 minutes

At the heart of the chatbot ecosystem are chatbots themselves so we put companies that build chatbots at the center of the ecosystem. You can work with 2 types of companies to provide a chatbot solution: Read more

Understand chatbot companies, decide who to work with

Understand chatbot companies, decide who to work with

A chatbot is one of the oldest envisioned use cases for Artificial Intelligence. Alan Turing suggested that instead of debating whether a machine could think, we should measure how it imitates human language. Microsoft’s Xiaoice already passes the Turing test for 10 minutes.

What about your company? Do you already have a customer service chat bot or are you looking to build a new one?  If you need to find a chat bot vendor to work with and have just 1 minute to solve this, just fill out 4 fields and we will recommend you the most suitable vendors for you. Read more